Thomas Wedding - December 2013
Tylney Hall offers a grand environment, but one that is relaxed rather than pompous and all our guests commented on what a wonderful venue it is and how well the house and grounds were cared for. The bedrooms were beautiful and food exceptional. What really made it for us though was the staff, with there being one or two particular people that really stood out for providing service beyond the norm. I only wish I had taken a note of their names so I could thank them personally in this email, but these included the gentleman in the bar Saturday evening who spoke Russian and who several people commented on as being very friendly, the young lady on reception who provided an iPod cable from her own car to help us overcome a last minute problem with the sound for our ceremony, a couple of the guys on concierge and another young lady on reception who was very helpful in allowing is to have the continued use of room 5 yesterday whilst we had our professional photoshoot. We appreciate that Tylney Hall will cater for weddings every week of the year, but we were made to feel like it was a special occasion by everyone and every request we made was accommodated with a smile. Even little touches like upgrading our room on the Friday night did not go unnoticed and when there was a maintenance issue in the room we were supposed to have on Saturday, everybody worked to provide a solution that did not inconvenience us, even though I appreciate it meant that we probably caused you issues but keeping room 12 longer than planned. A special thank you to Laura for her assistance through Saturday as well, she was wonderful.
Kemp Wedding - November 2013
Everything worked like clockwork. Cheerful efficient staff were on hand at all times and guided us through the day. The food was delicious and because we were blessed with the sun during part of the day and a beautiful sunset late afternoon we were able to take advantage of Tylney Hall's amazing grounds and buildings for photos outside, too. It was truly a day to remember - Thank you to everyone involved with our wedding.
Elliott Wedding - September 2013
From the moment we first arrived at Tylney Hall to assess its suitability as our wedding venue, we were enchanted not only by the charm of the wonderful building and its spectacular landscaping, but by the way we were greeted and treated. When we were shown into the lounge t a table already set to receive us we knew were in a very special place. Add to this the warm, informative and relaxed manner of Lucinda, we were once again looked after with grace and patience. Garry was also very understanding and supportive whenever we called to change or check the details of the day.
The day itself could not have gone more smoothly: the organisation and support, thanks to Alan, was excellent, the rooms were beautifully presented, the food was first rate and the service of the highest order. All of our guests commented positively and enthusiastically on the venue, food and service. We genuinely felt that our wedding day could not have been more perfect and a great deal of this was down to your team. So, heartfelt thanks from the two of us for making our wedding day so special and perfect in every way.
Rees Wedding - August 2013
We had a wonderful day - It could not have been better! All of the staff were totally professional and helpful, and Tylney made us feel incredibly looked after. We have had nothing but positive comments from our guests about Tylney Hall - The whole weekend was just perfect. Thanks to everyone for helping us in particular Louise for helping us organise everything before hand, David the toastmaster whose co-ordination of timings on the day was perfect and Sean for looking after us brilliantly - nothing, it seemed, was too much trouble.
Wright Wedding - August 2013
Tylney Hall is quite simply the best venue we could have hoped for our wedding. The staff were superb throughout and our extended stay at the hotel was delightful. It takes a lot of effort to make something seem effortless and we are so impressed. Booked in for our first anniversary already.
Maslen Wedding - August 2013
We had an amazing day at Tylney all our guests had a fantastic time we couldn't have asked for the day to go any better. Becky was fantastic please pass on our thanks to her she was just there for anything we needed throughout the day which meant it flowed beautifully.
From arriving Thursday I was treated like a princess and our room was beautiful.
Many thanks to you and your team for making the organisation so easy and straightforward for us. It really was a pleasure to plan the Wedding with you.
Glynn-Jones Wedding - July 2013
We had THE most amazing wedding so a big thank you to you and Becky and the rest of the team. All of our guests were very impressed with the hotel and the service we received.
Thanks again for everything. It truly was a magical day.
Cox Wedding - June 2013
We had the most fabulous day due to everyone at Tylney Hall. The venue, service and staff were all fabulous. Garry was fantastic throughout the planning process and I'd like to mention the staff on reservations who were
also amazing. In particular, Melanie who remembered I had my heart set on the 'Duchess suite' and contacted me immediately when the previous booking cancelled!
The beauticians from the spa who came to my room the morning of the wedding were wonderful and made everyone look fab!
In fact, I think I could list pretty much all the staff I had contact with, the maître d’ of the reservation, the gentleman who looked after our toptable during the wedding breakfast,and the night manager who lent us the book on the history of Tylney Hall.
The venue is kept to a superb standard and it really made our wedding. We've already booked to come back for our first anniversary!
Pettifer Weding - June 2013
"Just wanted to send a note to thank you and your team for a wonderful wedding day. From first coming to see you everything has run very smoothly and our plans were carried out exactly as we wished. Even though we only had a small reception nothing was too much trouble for your team."
Hamnett Wedding - June 2013
The entire event including venue, service, food and drink was excellent. All members of staff were helpful & professional. Louise was an absolute star including both Sean and his team along with James who kindly took Oksana and I for photos in the 'buggy'. They are all a credit to the hotel.
The waiter and waitress that did the tasting afternoon were also amazing along with everyone serving food and drink on the day.
Keen Wedding - May 2013
We had an incredible day and our guests were very complimentary about both the venue and the food and service - we could not have asked for more and would have no hesitation in recommending Tylney Hall to anyone wanting to get married. We especially loved the Hampshire Suite as it was our own building separate from the hotel and in the grounds so our party was lovely and exclusive whilst we still had the beautiful rooms in the main hotel to stay in.
Thank you for everything especially to Garry, Dan and Alan the Toastmaster who was just lovely! We can't wait for an excuse to come back!!
Wingrove Wedding - April 2013
Both Alan and I cannot thank your staff enough for such a wonderful day. All our guests commented on the stunning venue but more importantly the superb level of customer service. You can have the best venue in the world but without the staff it would be nothing! From the moment my daughter and I arrived the evening before until we departed the day after the wedding the staff were faultless. Special thanks to Garry Sanson and his team especially Shaun and also the team on the front desk. Nothing was too much trouble even when Alan's father turned up unexpectedly in a taxi from Eastbourne - all the staff rallied around and he commented that he was treated like 'royalty'.
Our only regret is that we cannot repeat the experience and enjoy the day all over again! We cannot recommend Tylney Hall enough to any prospective bride and groom.
Hargreaves Civil Ceremony - December 2012
''We had an absolutely amazing experience at Tylney, and everything ran very smoothly from start to finish. Any little hiccoughs were dealt with immediately and effectively, and nothing was too much trouble throughout the whole afternoon and evening. Louise was very reassuring in the run up to events, accommodating our every need, making suggestions in response to any queries we had and accommodating late changes to our plans. She was always there in the background, smiling and taking every step to ensure our day was perfect - thank you, you were just great! Also, Shaun and Laura (I think - waiter and waitress at our private dinner) were spot on!!! There is nothing they could have done differently to improve matters - they were perfect!
I cannot recommend Tylney Hall and your amazing staff highly enough. And lastly, many many thanks for the complimentary room upgrade - it was amazing! We look forward to staying with you again (just the 2 of us) very soon!''