Testimonials

"Our guests were made to feel very welcome and they all commented on the high level of service both during and after the wedding"

Grace Wedding - May 2015 

Everything about the service we received from Tylney for our wedding was absolutely first class, from our initial phone call with Garry Sampson, through all the preparations and meetings, the suppliers Tylney recommended (eg Alistair Jones for our photographs and Moutan for our flowers), to the wedding day itself and beyond. We have no idea at all how everything runs so smoothly and professionally - it really is exceptional.
 
As an example, the day before the wedding we drove into your car park to drop off some boxes of decorations for our evening reception the following night, and as we parked our car one of your team appeared at the side of the car and said "you've come to drop off some items for your wedding tomorrow" - how did he know who we were and what we were doing? To our knowledge we'd never met him before - unbelievable! Exactly the same happened to my parents the day before our wedding when they came to you to drop off our wedding cake. Every single member of staff on the day before our wedding, the wedding day itself and the day after seemed to know exactly who we were and who all our guests were and always pre-empted all our needs. Another example is that when Steve (the groom) went for an early morning swim in the outdoor pool the morning after our wedding, and I was sitting on one of the loungers by the pool, one of your team walked past the pool, clearly delivering breakfast to someone's room in the courtyard, and said to us "Congratulations!" - he was definitely not one of the team who had been on duty at our wedding, but he still knew who we were! Every member of staff we came into contact with was friendly, polite and professional.  We were talking about the service we received only this afternoon and we summed it up by saying that we didn't feel we'd gone and stayed in a hotel, we felt we'd been welcomed into your Tylney 'home'.
 
Everything, and we mean everything, at Tylney is superb - the service, the food and beverages, the accommodation, the function rooms, the grounds, the atmosphere, your list of preferred suppliers, just everything. Whilst all members of the team are excellent, we would like to specifically mention Garry Sampson and Laura Sharpe, who were outstanding and we're sure made our very special day the success it was. We can't thank you all enough - we would love to have our day all over again, and we wouldn't change a thing. Thank you.
 

Dinning Wedding - August 2014 

We both wanted to say a massive thank you to you and all the staff at Tylney Hall for making our wedding day and the 2 nights we spent at the hotel so special.  From James the concierge finding us a baby sitter at the last minute to Allon and his team looking after us for the day, to the other James taking our little Tom for a ride on his golf buggy (which he is still taking about). We had a lovely stay from beginning to end.

Both Graham and I thought we had great value for the money we spent and couldn't have enjoyed the day any more.


Costin Wedding - June 2014 

Sue Ellingford was amazing throughout the wedding planning, nothing was too much trouble.  She is a real superstar.

On the day all the staff went out of their way to help although a big thank you to Ben and Dan who went above and beyond to make our day special, All of the staff are a real credit to Tylney Hall.


Gulcz Wedding - June 2014 

We just wanted to take an opportunity to thank you again and all the staff who looked after us whole night as everything went as great as we expected from standard of Tylney Hall. We loved the room, atmosphere, food and overall approach from everyone. We do hope to come back to Tylney Hall sometime in the future to experience all the greatness again.


Ralph-Steele Wedding - June 2014

I just wanted to get in touch to thank you and all the staff at Tylney Hall for helping make our wedding perfect.  All the staff working that day went above and beyond for us and we have had many guests telling us about things the staff did that went past their expectations.  The food was excellent as well and we had loads of good comments.

An extra thank you to you as well Garry, for all your help in organsing our wedding reception.  You made the whole process simple and painless.  We would definitely recommend anyone to hold their wedding reception at Tylney Hall.

 

Coulson-Houston Wedding - June 2014

I just wanted to say thank you for all of your help this past year. Your assistance with planning our wedding made our lives so much less stressful, and we managed to bring everything together in time. My new husband and I had an amazing day and it was all made possible by yourself and the wonderful staff at Tylney Hall. All of the staff were more than happy to help and my only regret of the day is that I didn't have the time to thank them personally. The food was sublime, and many of our guests went for second or third helpings at the Barbecue. When we retired for the evening to your Duchess Suite, the documents we had left at Reception had been kindly placed in the lounge area and our bed had been dusted with rose petals - the little details that made our stay so memorable for us.

 

We had an amazing time, and all of our guests have expressed a desire to come back and enjoy the high life once more. I will certainly be recommending yourselves in future, and wish you all the best for the future.

 


Thomas Wedding - December 2013

Tylney Hall offers a grand environment, but one that is relaxed rather than pompous and all our guests commented on what a wonderful venue it is and how well the house and grounds were cared for. The bedrooms were beautiful and food exceptional. What really made it for us though was the staff, with there being one or two particular people that really stood out for providing service beyond the norm.  I only wish I had taken a note of their names so I could thank them personally in this email, but these included the gentleman in the bar Saturday evening who spoke Russian and who several people commented on as being very friendly, the young lady on reception who provided an iPod cable from her own car to help us overcome a last minute problem with the sound for our ceremony, a couple of the guys on concierge and another young lady on reception who was very helpful in allowing is to have the continued use of room 5 yesterday whilst we had our professional photo shoot. We appreciate that Tylney Hall will cater for weddings every week of the year, but we were made to feel like it was a special occasion by everyone and every request we made was accommodated with a smile.  Even little touches like upgrading our room on the Friday night did not go unnoticed and when there was a maintenance issue in the room we were supposed to have on Saturday, everybody worked to provide a solution that did not inconvenience us, even though I appreciate it meant that we probably caused you issues but keeping room 12 longer than planned. A special thank you to Laura for her assistance through Saturday as well, she was wonderful.


Kemp Wedding - November 2013

Everything worked like clockwork. Cheerful efficient staff were on hand at all times and guided us through the day. The food was delicious and because we were blessed with the sun during part of the day and a beautiful sunset late afternoon we were able to take advantage of Tylney Hall's amazing grounds and buildings for photos outside, too. It was truly a day to remember - Thank you to everyone involved with our wedding.


Elliott Wedding - September 2013

From the moment we first arrived at Tylney Hall to assess its suitability as our wedding venue, we were enchanted not only by the charm of the wonderful building and its spectacular landscaping, but by the way we were greeted and treated. When we were shown into the lounge t a table already set to receive us we knew were in a very special place. Add to this the warm, informative and relaxed manner of Lucinda, we were once again looked after with grace and patience. Garry was also very understanding and supportive whenever we called to change or check the details of the day.

The day itself could not have gone more smoothly: the organisation and support, thanks to Alan, was excellent, the rooms were beautifully presented, the food was first rate and the service of the highest order. All of our guests commented positively and enthusiastically on the venue, food and service. We genuinely felt that our wedding day could not have been more perfect and a great deal of this was down to your team. So, heartfelt thanks from the two of us for making our wedding day so special and perfect in every way.


Rees Wedding - August 2013

We had a wonderful day - It could not have been better! All of the staff were totally professional and helpful, and Tylney made us feel incredibly looked after. We have had nothing but positive comments from our guests about Tylney Hall - The whole weekend was just perfect. Thanks to everyone for helping us in particular Louise for helping us organise everything before hand, David the toastmaster whose co-ordination of timings on the day was perfect and Sean for looking after us brilliantly - nothing, it seemed, was too much trouble.


Wright Wedding - August 2013

Tylney Hall is quite simply the best venue we could have hoped for our wedding. The staff were superb throughout and our extended stay at the hotel was delightful. It takes a lot of effort to make something seem effortless and we are so impressed. Booked in for our first anniversary already.


Maslen Wedding - August 2013

We had an amazing day at Tylney all our guests had a fantastic time we couldn't have asked for the day to go any better.  Becky was fantastic please pass on our thanks to her she was just there for anything we needed throughout the day which meant it flowed beautifully.

From arriving Thursday I was treated like a princess and our room was beautiful. 

Many thanks to you and your team for making the organisation so easy and straightforward for us.  It really was a pleasure to plan the Wedding with you.


Glynn-Jones Wedding - July 2013

We had THE most amazing wedding so a big thank you to you and Becky and the rest of the team. All of our guests were very impressed with the hotel and the service we received.

Thanks again for everything. It truly was a magical day.


Cox Wedding - June 2013

We had the most fabulous day due to everyone at Tylney Hall.  The venue, service and staff were all fabulous.  Garry was fantastic throughout the planning process and I'd like to mention the staff on reservations who were
also amazing. In particular, Melanie who remembered I had my heart set on the 'Duchess suite' and contacted me immediately when the previous booking cancelled!

The beauticians from the spa who came to my room the morning of the wedding were wonderful and made everyone look fab!

In fact, I think I could list pretty much all the staff I had contact with, the maître d’ of the reservation, the gentleman who looked after our toptable during the wedding breakfast,and the night manager who lent us the book on the history of Tylney Hall.

The venue is kept to a superb standard and it really made our wedding.  We've already booked to come back for our first anniversary!


Pettifer Wedding - June 2013

"Just wanted to send a note to thank you and your team for a wonderful wedding day. From first coming to see you everything has run very smoothly and our plans were carried out exactly as we wished. Even though we only had a small reception nothing was too much trouble for your team."


Hamnett Wedding - June 2013

The entire event including venue, service, food and drink was excellent. All members of staff were helpful & professional. Louise was an absolute star including both Sean and his team along with James who kindly took Oksana and I for photos in the 'buggy'. They are all a credit to the hotel.

The waiter and waitress that did the tasting afternoon were also amazing along with everyone serving food and drink on the day.


Keen Wedding - May 2013

We had an incredible day and our guests were very complimentary about both the venue and the food and service - we could not have asked for more and would have no hesitation in recommending Tylney Hall to anyone wanting to get married.  We especially loved the Hampshire Suite as it was our own building separate from the hotel and in the grounds so our party was lovely and exclusive whilst we still had the beautiful rooms in the main hotel to stay in.

Thank you for everything especially to Garry, Dan and Alan the Toastmaster who was just lovely! We can't wait for an excuse to come back!!


Wingrove Wedding - April 2013

Both Alan and I cannot thank your staff enough for such a wonderful day.  All our guests commented on the stunning venue but more importantly the superb level of customer service.  You can have the best venue in the world but without the staff it would be nothing! From the moment my daughter and I arrived the evening before until we departed the day after the wedding the staff were faultless.  Special thanks to Garry Sampson and his team especially Shaun and also the team on the front desk. Nothing was too much trouble even when Alan's father turned up unexpectedly in a taxi from Eastbourne - all the staff rallied around and he commented that he was treated like 'royalty'.
Our only regret is that we cannot repeat the experience and enjoy the day all over again! We cannot recommend Tylney Hall enough to any prospective bride and groom.


Hargreaves Civil Ceremony - December 2012

''We had an absolutely amazing experience at Tylney, and everything ran very smoothly from start to finish.  Any little hiccups were dealt with immediately and effectively, and nothing was too much trouble throughout the whole afternoon and evening. Louise was very reassuring in the run up to events, accommodating our every need, making suggestions in response to any queries we had and accommodating late changes to our plans.  She was always there in the background, smiling and taking every step to ensure our day was perfect - thank you, you were just great!  Also, Shaun and Laura (I think - waiter and waitress at our private dinner) were spot on!!!  There is nothing they could have done differently to improve matters - they were perfect!
I cannot recommend Tylney Hall and your amazing staff highly enough.  And lastly, many many thanks for the complimentary room upgrade - it was amazing!    We look forward to staying with you again (just the 2 of us) very soon!''


 

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